FREQUENTLY ASKED QUESTIONS
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Do you have tips for dressing my doll?
Wash new clothes before use to prevent color transfer. Remove the head (if detachable) before dressing in sleeved or tight garments to reduce strain on joints.
Can I use makeup and perfume on my doll?
Makeup is safe. For perfume, use only non-alcohol-based scents, and test on a small hidden area first.
Can I pierce my doll’s ears, nipples, or other parts?
Yes. Use straight jewelry and avoid screw/push-back earrings to prevent tearing.
Can I heat my doll?
Some models have optional heating systems. Follow all safety instructions when using.
Longevity & Repairs
What is the lifespan of a sex doll?
With proper care, a doll can last 2–10 years. Rough handling shortens lifespan, while careful cleaning and storage extend it.
Is it possible to repair my doll?
Yes. Contact our support team with details. We offer guidance, repair kits, and after-sales services.
Shipping, Delivery & Legal
Do you ship internationally?
Yes. We deliver to most countries. Shipping times and customs rules vary by destination.
How long will it take to receive my doll?
• In-stock dolls: ship in 1–3 business days.
• US delivery: typically 3–7 business days.
• International: 5–10 business days.
• Custom dolls: additional production time applies.
Do I have to pay import taxes or duties?
Some countries require customs fees. These are not included in the purchase price and are the buyer’s responsibility.
Are sex dolls legal in my country?
Most countries allow adult dolls, but some have restrictions. Check your local laws before ordering.
Can I pick up my doll instead of home delivery?
Yes. You can arrange Hold for Pickup at a FedEx location using your tracking number.
Will the contents of my package be discreet?
Absolutely. All orders ship in plain boxes with no branding. Billing statements are also discreet.
Orders & Payments
What payment methods do you accept?
We accept major credit cards, PayPal, and bank transfers. Transactions are secure, and statements use a discreet billing name.
We accept Buy now and pay later options with Klarna additionally